Policies & Procedures
The time of the coaching sessions will be determined by Coach and Client based on a mutually agreed upon time. The Client will initiate all scheduled calls.
Attend all sessions promptly and with an intention to be ready to engage and take meaningful actions.
Feedback is necessary for both Coach and Client. Be open with thoughts, feelings and preferences before, during and after sessions.
All conversations and personal information between clients and Reach Your Dream Goal shall be held in confidence.
When participating in a coaching call, client must keep all personal details about other participants confidential.
If client wants a therapist or any other person to interact with Reach Your Dream Goal, written permission is required. Client’s confidential information is taken seriously.
It is the Client’s responsibility to notify Coach 24 hours in advance of the scheduled calls to reschedule or cancel.
Coach reservices the right to bill Client for a missed call. Coach will attempt in good faith to reschedule the missed meeting.
Either the Client or the Coach may terminate this agreement at any time with written notice.
Refund and Return Policy
Coaching fees and products purchased from Reach Your Dream Goal will be subject to the following:
After the Coaching program has begun, any unused sessions will not be refunded, but may be rescheduled for up to 12 months after the initial payment.
Refunds requested in writing prior to the beginning of the Coaching program will be given in full, less a $50.00 administrative fee.
All unused sessions expire 12 months after initial payment. Unused Coaching sessions may be transferable provided the new client is ready and willing to actively participate in the Coaching program.
If I must cancel a session for any reason, I will issue you a full refund or free rescheduling/extension, your choice.
There is no fee to reschedule if you reschedule at least 48 hour in advance.
THIS IS THE ENTIRE AGREEMENT OF THE PARTIES, AND REFLECTS A COMPLETE UNDERSTANDING OF THE PARTIES
WITH RESPECT TO THE SUBJECT MATTER. THIS AGREEMENT SUPERSEDES ALL PRIOR WRITTEN AND ORAL REPRESENTATIONS,
REACH YOUR DREAM GOAL COACHING PROGRAMS ARE DESTINED TO HELP YOU TO SUCCEED WITH LIFE AND YOUR GOALS. INDIVIDUAL RESULTS MAY VARY.